Solutions · Distribution and wholesale

AI agents for distribution companies
Orders go into the system as they arrive.

Orders arrive by email, WhatsApp, phone and as photos, and someone retypes them into the enterprise resource planning system (ERP). A fully guarded and controlled AI agent reads them as they arrive, prepares them in the ERP and flags anything unclear. The order clerk confirms, and the truck leaves with every order of the day.

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What the AI agent takes over

The routine work that moves to the AI agent.

Taking orders

From any channel, straight into the ERP

Reads the order from email, WhatsApp or a photo and prepares it in the ERP, with the right product codes.

The check

Stock, prices, quantities

Flags out-of-stock items, prices that differ from the list and unusual quantities.

Confirmation

The client knows what is coming

Drafts the confirmation to the client, with any suggested substitutes.

Loading time

No order left behind

Before loading, shows which orders are not yet entered or confirmed.

What it looks like in practice

The truck leaves at 2 pm. Without an assistant, the order clerk retypes orders one by one and at 1:58 pm still has three to enter, which ship the next day. With an AI agent, orders go into the ERP as they arrive, the clerk only confirms them, and the truck leaves with all of them.

Step by step

StepWho does it todayWhat the AI agent takes overWhat stays with people
Order receivedThe clerk retypes itPrepares it in the ERPConfirming the order
Missing item or different priceFound while pickingFlagged straight awaySubstitute or final price
Confirmation to the clientA call or message, when there is timeDrafts the confirmationApproving the message
Before loadingA check from memoryA list of orders not yet enteredThe loading decision

Frequently asked questions

Does it work with our ERP?

Usually, yes. The agent works through the access you approve, and if your system has no import, it prepares the order for quick entry.

What does it do with an unclear order?

It doesn’t guess. It sets the order aside with the question for the client, and the clerk decides.

What does “fully guarded and controlled AI agent” mean?

The agent works only in the accounts and programs you give it access to, and only on the tasks agreed together. Every action is visible, and anything that leaves the company is approved by a person first.

How do we start?

We pick one workflow together, set it up in about a month and measure before and after, on your company’s own data. The first 30-minute call is free.

Next step

What time does your first truck leave?

KYA Audit sets up fully guarded and controlled AI agents in the programs your company already uses. People keep every decision and every approval.