AI agents for distribution companies
Orders go into the system as they arrive.
Orders arrive by email, WhatsApp, phone and as photos, and someone retypes them into the enterprise resource planning system (ERP). A fully guarded and controlled AI agent reads them as they arrive, prepares them in the ERP and flags anything unclear. The order clerk confirms, and the truck leaves with every order of the day.
Citește în română →The routine work that moves to the AI agent.
From any channel, straight into the ERP
Reads the order from email, WhatsApp or a photo and prepares it in the ERP, with the right product codes.
Stock, prices, quantities
Flags out-of-stock items, prices that differ from the list and unusual quantities.
The client knows what is coming
Drafts the confirmation to the client, with any suggested substitutes.
No order left behind
Before loading, shows which orders are not yet entered or confirmed.
What it looks like in practice
The truck leaves at 2 pm. Without an assistant, the order clerk retypes orders one by one and at 1:58 pm still has three to enter, which ship the next day. With an AI agent, orders go into the ERP as they arrive, the clerk only confirms them, and the truck leaves with all of them.
Step by step
| Step | Who does it today | What the AI agent takes over | What stays with people |
|---|---|---|---|
| Order received | The clerk retypes it | Prepares it in the ERP | Confirming the order |
| Missing item or different price | Found while picking | Flagged straight away | Substitute or final price |
| Confirmation to the client | A call or message, when there is time | Drafts the confirmation | Approving the message |
| Before loading | A check from memory | A list of orders not yet entered | The loading decision |
Frequently asked questions
Does it work with our ERP?
Usually, yes. The agent works through the access you approve, and if your system has no import, it prepares the order for quick entry.
What does it do with an unclear order?
It doesn’t guess. It sets the order aside with the question for the client, and the clerk decides.
What does “fully guarded and controlled AI agent” mean?
The agent works only in the accounts and programs you give it access to, and only on the tasks agreed together. Every action is visible, and anything that leaves the company is approved by a person first.
How do we start?
We pick one workflow together, set it up in about a month and measure before and after, on your company’s own data. The first 30-minute call is free.
Solutions for other industries.
What time does your first truck leave?
KYA Audit sets up fully guarded and controlled AI agents in the programs your company already uses. People keep every decision and every approval.